Frequently Asked Questions

Question: How can I pay for orders?

Answer: You can pay either by credit card (through PayPal) or by sending a personal check or money order.
     

Question: I want to send a personal check. What is your address and who do I make the check payable to:

Answer: Make your check payable to: Susan Hamilton

Susan Hamilton

4504 Roger St.

Pierrefonds, Quebec H9J 1Z5

Question: How am I charged?

Answer: All prices are in Canadian Dollars.

Question: Do I have to pay Federal and Provincial Taxes?

Answer: Prices include all taxes.

Question: Do you ship internationally?

Answer: We currently only ship to Canada and the United States. However, to receive a quote for shipping costs to please send-us an email message to info@earcandle.ca.

Question: Can I make a purchase in US dollars?

Answer: Yes,  just follow the payment prompts when paying by credit card.

Q. What are the shipping costs?

Answer: Shipping costs for any order : Flat-Rate of $10 to Anywhere in Canada and the US.  Local pickup in the Montreal, Quebec area is free.
 
Orders over $100 are shipped free!

If you have a question that is unanswered please send us an email and we will contact you as soon as possible (you may also call us at (514) 624-0920).